What is Speak2phone ? Speak2phone is a Single Line Gateway & Normal Phone System. It’s unique features allow in keeping you touch with your family & friends while you’re on travel or abroad, without paying international call charges. Our system gives you the ability to call to any phone number of your selected country for just like the rate of local calls. Suppose Speak2Phone is installed in your UK home telephone and you are on visit to Singapore. If you wish to call to UK, go to nearby net café or any place where internet facility is accessible, log on to our website & enter your provided user and password, then dial the UK number you wish to call. Calls from any place in the world to your home telephone are Free. Calls to other phone numbers in UK will be dialed through speak2phone device or whatever calls are made, the charges will be billed locally to your home telephone line as you appear to be sitting at your home (UK) while calling up. Speak2Phone device can be used to convert your existing normal phone number as international toll free number, transferring phone line to any part of the world without any extra charges, receiving calls from any where in the world would be free of charges, send voice mail, record and play all of your normal telephone business calls into computer, creation of your telephone number on any web site and allow all of your family or customers to call you free on your mobile or any other phone number. Can I send tone digits after the call has been placed to check voice mail etc.? No, not at this time. How do I configure my NetMeeting? Please follow the link for configuring NetMeeting Microsoft Netmeeting Configuration Where can I get the latest dialer program? Simply click on http://www.speak2phone.com/call.html and then click on refresh button located at the top of your browser. Some users have their browsers or proxy servers set to cache graphics and pages. This may cause those users to be viewing on an older version of our dialer page. By clicking the refresh button, you will be ensuring your browser has the latest dialer program.  How do I make a call? Simply enter in the digits you wish to dial by clicking the digits on the Speak2Phone, dial pad or you may type in the number. Subsequently, click the 'Dial' button to make calls. Once your call is established and you hear the called party, then click on “Talk” button so that the called party will also be able to hear your voice.  When I try to place a call it says "The directory server could not be found... ". What should I do? Launch NetMeeting by itself. Click 'Tools', 'Options', and half way down make sure the directory settings check box 'Log on to a directory server, when NetMeeting starts' is NOT checked.  I can hear the party phone, but they can not hear me. What to do? Please press “Talk”  button once you can hear the called party.  I press “Talk” button for normal conversation, but still called party can not hear my voice? This is symptomatic of a firewall blocking the necessary TCP/IP ports that Microsoft's NetMeeting requires for call negotiations. This will more commonly occur when attempting to call from work rather than from dialup residential accounts. If you are calling from work and are receiving this error, then perhaps you might be using firewall to connect to the Internet. It this case you must configure NetMeeting connection ports with the following configuration: Pass through primary TCP connections on ports 389, 522, 1503, 1720, and 1731. Pass through secondary TCP and UDP connections on dynamically assigned ports (1024-65535). In NetMeeting, two UDP ports are determined on each side of the firewall for audio and video streaming for a total of four ports for inbound and outbound audio and video. NetMeeting directory services requires port 389. Microsoft Internet Locator Service (ILS) servers, which support the Lightweight Directory Access Protocol (LDAP) for NetMeeting, also require port 389. If you are from your residential ISP, still you can try sending an email to your ISP company regarding the necessary TCP/IP ports being open.  How do I make a call from behind a firewall? This question generally pertains to business users. If you are dialing up an Internet Service Provider to get to the Internet, then it's highly likely that everything will work correctly. Business users usually sit behind a device called a firewall. This black box selectively allows for certain traffic to flow back and forth between the Internet and your Local Area Network. Your system administrator usually manages this device and only allows certain traffic to flow for security reasons. If you use a firewall to connect to the Internet, it must be configured so that the IP ports are not blocked. To establish outbound NetMeeting connections through a firewall, the firewall must be configured to do the following: Pass through primary TCP connections on ports 389, 522, 1503, 1720, and 1731. Pass through secondary TCP and UDP connections on dynamically assigned ports (1024-65535). The H.323 call setup protocol dynamically negotiates a TCP port for use by the H.323 call control protocol. Also, both the audio call control protocol and the H.323 call setup protocol dynamically negotiate UDP ports for use by the H.323 streaming protocol, called the Real-Time Transfer Protocol (RTP). In NetMeeting, two UDP ports are determined on each side of the firewall for audio and video streaming, for a total of four ports for inbound and outbound audio and video. These dynamically negotiated ports are selected arbitrarily from all ports that can be assigned dynamically. A NetMeeting directory service requires port 389. Microsoft Internet Locator Service (ILS) servers, which support the Lightweight Directory Access Protocol (LDAP) for NetMeeting, also require port 389.  How do I hang up? Click on Hang up button to end the call.  When I try to place a call, it says "User did not accept your call". What to do? Verify that you are connected to the Internet, “Log off” and “Log On” to refresh NetMeeting connection, makes sure that NetMeeting is working: Launch NetMeeting by itself by clicking "Start" located at the bottom left corner of your computer screen, then select "Run" and type "conf" and click ok, NetMeeting will open on your screen. Then click "Tools", select "Options", and on the General Tab half way down make sure the directory settings check box 'Log on to a directory server, when NetMeeting starts' is NOT checked. It should look like this If you still have problems, it could be that the NetMeeting program has been damaged. Please download NetMeeting from http://www.speak2phone.com/download.html Once NetMeeting installed, then restart your computer. Also see our Firewall settings to verify that your Network or ISP have the requirements.   If above answers are not compatible as per your requirements, then please contact our support team at support@speak2phone.com and don’t forget to include your User ID.