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Speak2phone is a Single Line Gateway & Normal Phone System. It’s unique
features allow in keeping you touch with your family & friends while you’re
on travel or abroad, without paying international call charges.
Our system gives you the ability to call to any phone
number of your selected country for just like the rate of local calls. Suppose
Speak2Phone is installed in your UK home telephone and you are on visit to
Singapore. If you wish to call to UK, go to nearby net café or any place where
internet facility is accessible, log on to our website & enter your
provided user and password, then dial the UK number you wish to call.
Calls from any place in the world to your home telephone
are Free. Calls to other phone numbers in UK will be dialed through speak2phone
device or whatever calls are made, the charges will be billed locally to your
home telephone line as you appear to be sitting at your home (UK) while calling
up.
Speak2Phone device can be used to convert your existing
normal phone number as international toll free number, transferring phone line
to any part of the world without any extra charges, receiving calls from any
where in the world would be free of charges, send voice mail, record and play
all of your normal telephone business calls into computer, creation of your
telephone number on any web site and allow all of your family or customers to
call you free on your mobile or any other phone number.
| Can I send tone digits after
the call has been placed to check voice mail etc.? |
No, not at this time.
| How do I configure my
NetMeeting? |
Please follow the link for configuring NetMeeting
Microsoft
Netmeeting Configuration
| Where can I get the latest
dialer program? |
Simply click on http://www.speak2phone.com/call.html
and then click on refresh button located at the top of your browser.
Some users have their browsers or proxy servers set to cache graphics
and pages. This may cause those users to be viewing on an older version of our
dialer page. By clicking the refresh button, you will be ensuring your browser
has the latest dialer program.
Simply enter in the digits you wish to dial by clicking the digits on
the Speak2Phone, dial pad or you may type in the number. Subsequently, click
the 'Dial' button to make calls.
Once your call is established and you hear the called party, then
click on “Talk” button so that the called party will also be able to hear
your voice.
| When I try to place a
call it says "The directory server could not be found... ". What should I do? |
Launch NetMeeting by itself. Click 'Tools', 'Options', and half way
down make sure the directory settings check box 'Log on to a directory server,
when NetMeeting starts' is NOT checked.
| I can hear the party
phone, but they can not hear me. What to do? |
Please press “Talk” button once you can hear the called party.
| I press “Talk” button
for normal conversation, but still called party can not hear my voice? |
This is symptomatic of a firewall blocking the necessary TCP/IP ports
that Microsoft's NetMeeting requires for call negotiations. This will more
commonly occur when attempting to call from work rather than from dialup
residential accounts. If you are calling from work and are receiving this
error, then perhaps you might be using firewall to connect to the Internet. It
this case you must configure NetMeeting connection ports with the following
configuration:
Pass through primary TCP connections on ports 389, 522, 1503, 1720,
and 1731. Pass through secondary TCP and UDP connections on dynamically
assigned ports (1024-65535).
In NetMeeting, two UDP ports are determined on each side of the
firewall for audio and video streaming for a total of four ports for inbound
and outbound audio and video.
NetMeeting directory services requires port 389. Microsoft Internet
Locator Service (ILS) servers, which support the Lightweight Directory Access
Protocol (LDAP) for NetMeeting, also require port 389.
If you are from your residential ISP, still you can try sending an
email to your ISP company regarding the necessary TCP/IP ports being open.
| How do I make a call
from behind a firewall? |
This question generally pertains to business users. If you are dialing
up an Internet Service Provider to get to the Internet, then it's highly likely
that everything will work correctly. Business users usually sit behind a device
called a firewall. This black box selectively allows for certain traffic to
flow back and forth between the Internet and your Local Area Network. Your
system administrator usually manages this device and only allows certain
traffic to flow for security reasons.
If you use a firewall to connect to the Internet, it must be
configured so that the IP ports are not blocked. To establish outbound
NetMeeting connections through a firewall, the firewall must be configured to
do the following:
Pass through primary TCP connections on ports 389, 522, 1503, 1720,
and 1731. Pass through secondary TCP and UDP connections on dynamically
assigned ports (1024-65535).
The H.323 call setup protocol dynamically negotiates a TCP port for
use by the H.323 call control protocol. Also, both the audio call control
protocol and the H.323 call setup protocol dynamically negotiate UDP ports for
use by the H.323 streaming protocol, called the Real-Time Transfer Protocol
(RTP). In NetMeeting, two UDP ports are determined on each side of the firewall
for audio and video streaming, for a total of four ports for inbound and
outbound audio and video. These dynamically negotiated ports are selected
arbitrarily from all ports that can be assigned dynamically. A NetMeeting
directory service requires port 389.
Microsoft Internet Locator Service (ILS) servers, which support the
Lightweight Directory Access Protocol (LDAP) for NetMeeting, also require port
389.
Click on Hang up button
to end the call.
| When I try to place a
call, it says "User did not accept your call". What to do? |
Verify that you are connected to the Internet, “Log off” and “Log On”
to refresh NetMeeting connection, makes sure that NetMeeting is working:
Launch NetMeeting by itself by clicking "Start" located at the bottom
left corner of your computer screen, then select "Run" and type "conf" and
click ok, NetMeeting will open on your screen.
Then click "Tools", select "Options", and on the General Tab half way
down make sure the directory settings check box 'Log on to a directory server,
when NetMeeting starts' is NOT checked. It should look like this

If you still have problems, it could be that the NetMeeting program
has been damaged. Please download NetMeeting from
http://www.speak2phone.com/download.html
Once NetMeeting installed, then restart your computer. Also see our
Firewall settings to verify that your Network or ISP have the requirements.
If above answers are not compatible as
per your requirements, then please contact our support team at
support@speak2phone.com and don’t forget to include your User ID.
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